Cookies Policy

Cookies Policy

FLUIDINOVA, SA, headquartered at Rua de Rosa Jácome Felgueiras, n.º57, 4475-188 Maia, Portugal, with the registration and legal person identification number 507439384 ("FLUIDINOVA") uses cookies to improve the performance and users experience on its website located at www.fluidinova.com ("Website").

In accordance with the provisions of article 5 of Law no. 41/2004, of August 18, on the processing of personal data and the protection of privacy in the electronic communications sector ("Law on the Protection of Personal Data and Privacy in Telecommunications"), in conjunction with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR") and Law no. 58/2019, of August 8, which ensures the implementation of GDPR in the national legal order ("Personal Data Protection Law"), we hereby inform you that this Website uses its own and third-party browsing cookies - small text files containing a series of characters that are sent to the browser from the Website - in order to provide you with the services offered on this Website and its functionalities, as well as to analyze its use.

The purpose of this cookie policy ("Cookie Policy") is to inform you, in a clear, complete and precise manner, about the different cookies on FLUIDINOVA’s Website, whether its own or those of third parties, their purposes, as well as the different means you can use to accept or refuse their installation, if youso wish.

I.                What entitles FLUIDINOVA to use cookies on the Website?

The legitimacy for the use of strictly necessary cookies lies in the need to transmit a communication through an electronic communications network or to provide an information society service expressly requested by the user, in accordance with the provisions of article 5, paragraph 2 of the Law on the Protection of Personal Data and Privacy in Telecommunications.

The legitimacy of using any other categories of cookies, such as, namely but not limited to, cookies for analytical purposes, depends on the user's prior and express consent, inaccordance with the provisions of Article 5(e) of the Personal Data Protection and Telecommunications Privacy Act and Article 6(1)(a) of the GDPR.

Said consent is collected on the occasion of the user's first visit to the Website, which will be renewed periodically or each time the user clears their browser search history.

 

II.              What is a Cookie and what is its purpose?

It is a small file that is installed in your computer or any other device when you visit FLUIDINOVA’s website and is used to collect information about your navigation in other to make it easier and more enjoyable.

The web server only registers and stores the information usually registered by the server: the Internet Protocol Address through which the user had access to the Internet; the date and duration of the user's visit to the Website; the Internet address of the website from which the user had directly accessed the Website.

The information collected on the Website has the purpose of measuring the number of visits to the different pages that comprise this Website, which will enable FLUIDINOVA to make the Website more useful to its users and provide a better browsing experience.

This information is not used by FLUIDINOVA to track or collect any personally identifiable information of its visitors, namely to linking the IP address to the identity of the user of the computer, nor for any purpose other than the ones referred in the previous paragraph.

Under the terms of the Law no. 41/2004 of August 18th, the storage of non-necessary information and the possibility of access to information stored in a user's terminal equipment (in particular through cookies) may only be performed by FLUIDINOVA if the user had given its prior and express consent to the installation of cookies in its device.

 

III.             What kind of Cookies are there?

According to the entity that administers them:

-       Own cookies: These are those that are installed on the user's equipment from FLUIDINOVA's equipment or domains and from which we provide the service requested.

-       Third-party cookies: These are cookies that are installed on the user's device from a device or domain that is not managed by FLUIDINOVA but by another entity.

According to the period of time for which they remain active:

-       Session cookies: These are temporary cookies that remain in the user's browser cookie file until the user leaves the Website. The information obtained through these cookies is used to analyze Internet traffic patterns. In the long term, these cookies allow FLUIDINOVA to improve the content and facilitate the use of the Website.

-       Persistent cookies: These are stored on the hard disk and the Website reads them each time the user visits the Website again. A persistent cookie has a specific retention period, after which the cookie will stop working. These cookies are usually used to make it easier for the user to register or fill in forms.

According to their purpose (with relevance regarding the Website):

-       Strictly necessary: These cookies are necessary to allow correct navigation on the Website and ensure that the content loads effectively, allowing the correct use of the different options or services;

-       Performance: These cookies are used to collect data about how the Website is performing. They do not collect any personally identifiable information, and are used solely to improve the performance of the Website;

-       Analytical: These cookies allow the tracking, monitoring and analysis of browsing and user behavior. This information is used to measure Website activity and to introduce new features to the Website; 

-       Targeting: These cookies are small, encrypted files that track users' actions and are used to identify users between different websites;

-       Functionality: These are cookies that help enhance the Website’s performance and functionality.

 

IV.            How long will FLUIDINOVA keep the information?

FLUIDINOVA will retain the information collected through the cookies used on the Website for as long as it is necessary for the provision of the requested service or the transmission of a communication through an electronic communications network (strictly necessary cookies) or for as long as the user does not disable or delete the installed cookies. In these cases, the information will remain duly blocked for its exclusive use in the context of exercising or defending against legal or contractual claims.

V.                What cookies does FLUIDINOVA use on the Website?

In these terms, FLUIDINOVA only has access and keeps the following information about its visitors:

a) The name of the ISP's domain that allows you access to the network. In this way, we are able to compile statistics on the countries and servers that most frequently visit our site.

b) The date and time of access to our site. This information allows us to know the peak times and thus make necessary adjustments to avoid congestion problems.

c) The Internet address from which the link that brought you to our site departed. Thanks to this information, we can know the level of effectiveness of the links that point to our server in order to enhance those that offer the best results.

d) The number of daily visitors in each section. This information allows us to know the most successful areas and increase and improve their content.

As above referred, all information is completely anonymous and in no case can be associated with a specific and identified visitor.

Under no circumstances will the information collected through cookies be used to make automated individual decisions that produce effects in the User's legal sphere or that significantly affect them in a similar way.

VI.               How can you accept, configure or refuse cookies on the Website?

You may allow, block or delete Cookies installed on your device by configuring the browser options installed on your computer. You have the right to withdraw your consent to this Cookies Policy at any time by deleting the cookies stored on your computer through the configuration options of your Internet browser.

Please read the help section of your browser carefully to learn more about activating "private mode" or unlocking certain cookies.

1. Microsoft Edge: Tools -> Internet Options -> Privacy -> Configuration. For more information, you can consult Microsoft support or the browser Help.

2. Mozilla Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or browser Help.

3. Google Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can check the Google Help Center or the browser Help.

4. Safari: Preferences -> Security. For more information, you can check Apple support or browser Help.

FLUIDINOVA is not responsible for the content or veracity of the privacy policies that may be presented by the third parties mentioned in this Cookies Policy, namely, Stripe, Google and Youtube. Internet browsers are the tools responsible for storing cookies and it is from here that the User must exercise their right to delete or deactivate them. FLUIDINOVA cannot guarantee correct or incorrect control by these browsers. In some cases, it is necessary to install cookies so that the browser registers the User's decision to refuse cookies.  

Finally, if you want to have greater control over the installation of cookies, you can install programs or add-ons to your browser, known as "do not track" tools, which enable you to choose the cookies that you want to allow.

VII.              Changes to Cookie Policy

This Cookies Policy may be modified when so required by the legislation, regulations or instructions of the competent supervisory authority in force at any given time; or when there is a change in the type of cookies used on the Website. We therefore recommend that Users read this policy when accessing the Website to ensure that they are adequately informed about the cookies used, how they are used and for what purposes.

When FLUIDINOVA makes significant changes to the Cookies Policy, it will communicate this to Users by placing an information notice on the Website and, if necessary, will collect new consents.

If the User has any questions about the Cookies Policy, they should contact FLUIDINOVA using the following contact details:

     Address: Rua de Rosa Jácome Felgueiras, n. 57, 4475-188 Maia, Portugal.

     E-mail address: rgpd@fluidinova.pt.

For more information about how we process your personal information, please consult our Privacy Policy.